Shipping Information
Fast and reliable delivery across Ghana and West Africa.
Shipping Zones & Rates
| Zone | Regions | Processing | Delivery | Cost | Free Shipping |
|---|---|---|---|---|---|
| Accra Metro | Accra, Tema, Kumasi, Takoradi | 1-2 business days | 1-3 business days | GHS 15 | Orders over GHS 500 |
| Other Ghana Regions | Ashanti, Eastern, Western, Central, Volta, Northern | 1-2 business days | 3-5 business days | GHS 25-50 | Orders over GHS 500 |
| West Africa | Nigeria, Ivory Coast, Senegal, Togo, Benin, Liberia | 1-2 business days | 5-10 business days | GHS 50-150 | Not available |
| International | Europe, North America, Asia, Other | 2-3 business days | 10-21 business days | GHS 150-300 | Not available |
Our Shipping Benefits
Fast Delivery
Same-day dispatch for orders placed before 2PM
Secure Packaging
All items carefully packed for safe delivery
Track Your Order
Real-time tracking updates
Shipping Insurance
Free insurance on orders over GHS 500
Important Information
Order Processing Time
Orders placed before 2PM GMT on business days will be processed the same day. Orders placed after 2PM or on weekends will be processed the next business day. During peak seasons, processing may take longer.
Customs & Duties (International Orders)
International orders may be subject to customs duties, taxes, and clearance fees. These fees are the responsibility of the buyer and are not included in the shipping cost. Please check with your local customs office for more information.
Delivery Issues
If your package is lost, damaged, or delivery fails, please contact us within 48 hours. We will work with the carrier to resolve the issue. Please have your order number ready when contacting support.
Frequently Asked Questions
Have Questions About Shipping?
Our support team is here to help with any shipping inquiries.